Power Source Motors Refund & Return Policy

Last updated: September 20, 2026

This policy explains when eligible Power Source Motors products may be returned and how refunds are handled. The 30-day change-of-mind return option described below is the seller’s standard voluntary return policy for non-defective goods. Nothing in this policy limits rights or remedies that cannot lawfully be waived or limited. Do not send an item back without written return authorization.

Standard returns

Return requests must be submitted within 30 days of delivery. To qualify for a standard return, the item must be unused, uninstalled, unmodified, and returned in its original condition with the included parts and packaging where applicable.

Return authorization

Contact info@powersourcemotors.com with the order information, reason for the return, and photographs when requested. Power Source Motors will provide written instructions if the return is approved. Returns sent without authorization may be refused or delayed. This authorization process does not limit rights or remedies that apply to defective, incorrect, or transit-damaged goods.

Return shipping and restocking

For an approved non-defective, change-of-mind return, the customer is responsible for return shipping and the original shipping charge is not refundable. A restocking fee of up to 20% may apply based on the item’s condition, packaging, handling, and resaleability. These charges apply only to approved non-defective, change-of-mind returns and do not apply to an item that is defective, incorrect, or damaged before delivery, subject to applicable law.

Defective items

Defective items are handled under the Power Source Motors Warranty and applicable law. Contact Power Source Motors before disassembly, repair, modification, or return so the issue can be reviewed under the warranty process. The change-of-mind return conditions and restocking fee do not apply to a confirmed defect.

Damage during transit

Inspect shipments before accepting delivery whenever possible. Photograph the packaging and item, note visible damage on the delivery receipt or bill of lading, and contact info@powersourcemotors.com within 48 hours. This notice period helps Power Source Motors investigate and coordinate a carrier claim and does not limit rights or remedies that cannot lawfully be waived. Do not discard damaged packaging while the carrier claim is being reviewed.

Incorrect items

If the item received is not the item ordered, contact Power Source Motors within 7 days of delivery with photographs and the order information. This notice period helps Power Source Motors investigate and correct the error and does not limit rights or remedies that cannot lawfully be waived. Power Source Motors will provide instructions for correction when the error is confirmed.

Installed, used, or modified items

Engines, transmissions, and parts that have been installed, used, disassembled, modified, altered, or operated are not eligible for a standard change-of-mind return. An eligible defect may still be reviewed under the Warranty.

Deposits and holds

Deposits and holds are applied to the related order. They are refundable if Power Source Motors cannot fulfill the order. If the customer cancels after the item has been reserved or sourced, the deposit or hold may be non-refundable.

Refund timing

Approved refunds are processed within 5–10 business days after the returned item has been received, inspected, and approved. The time for a refund to appear depends on the payment provider and financial institution.

Return address

Do not ship a return until written instructions are provided. The public business and returns address is:

Power Source Motors
195 W Esplanade Dr, Oxnard, CA 93036

Contact

Refund and return questions should be sent to info@powersourcemotors.com.